JUSTICE!!!

Mar. 20th, 2005 10:12 am
talktooloose: (Default)
[personal profile] talktooloose
Forget Guantanamo Bay, I got justice on eBay!

I bought some DVDs for $70 through PayPal from a guy who seemed to have a pretty good record as a buyer, but had just begun selling. After 3 weeks, the goods were not delivered and I wrote him. No answer. Three days later, another email to him. No answer.

I went back to the auction page and found that he suddenly had 20 negative comments in the last month. Furthermore, he had hidden the ability to view individual comments AND he was no longer a registered eBay member.

I read through eBay's complaint FAQs and they said I should do it through PayPal if that's how I bought it. So I started a dispute procedure through PayPal with a single email and yesterday, ten days later, they told me they had ruled in my favour and that my account would be credited with the money.

I'm kind of impressed. They said I have to wait four or five days for the money to appear in my account, so I'm not completely relaxed, but hey.

Now if only prisoners of war had such a simple dispute mechanism...
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